"We were so impressed we offered to buy into the company! We found Kenrick through his very professional website. It contained factual and accurate information with a human touch. There was no flannel or bull. His prices were reasonable and the van was ideal for us. From the first e-mail Kenrick was the epitome of what I want from someone in his business. He arranged all aspects of the hire and then met us off the plane at Auckland airport. By the time he let us lose on the streets of New Zealand we knew how everything worked and had been given so much good advice that we knew we had chosen the right company. Unfortunately, 10 days later, our van suffered a major electrical fault at Greymouth. Within an hour the van was in the garage, we were on a train to Christchurch and a new van was waiting at the other end. This was all sorted by Kenrick and with tremendous efficiency. Our van was then returned to us several days later. The test of a good company is how they deal with problems and our experience with Kenrick couldn't have been better. I recommend him to my friends when they mention going to New Zealand and will continue to do so. We left New Zealand the richer for the experience and having gained a friend. Don't use the big firms use this one as he actually cares about the service he provides and the people he rents to."
Karl & Jackie, Oct 2003
From United Kingdom
