"My wife and I have just returned from a 25 day/3000 mile trip in a New Zealand Frontiers campervan. I have previously hired campervans in Australia from the big name companies, but the experience of hiring one from a small, efficient and customer-aware company such as New Zealand frontiers was a very much better experience in every way. Firstly the booking dialogue beforehand with Kenrick, the company owner, then being picked up from our hotel in Auckland (and returned at the end of the trip to the airport), and then the actual experience of the van. The van was beautifully prepared and completely clean, and as a vehicle was perfect for New Zealand's roads and very comfortable. We had both cold and hot weather, and the van is equipped to deal well with both. Kenrick made sure we understood how the van worked, so we were not cast loose without fully understanding what to do as often happens with other companies. What was exceptional though was the degree to which you could trust Kenrick to have thought of everything, which he had, and to know that if something had gone wrong it would have been sorted out (it didn't, but it was good to know Kenrick was a phone call away). Kenrick had also removed the need for any extra expenses, the only thing we had to pay for was the diesel. It was also a pleasure to meet and talk with Kenrick. Despite the length of our journey we would like to return and if we do we will be using New Zealand frontiers again. I really cannot think of anything that could have been done better by Kenrick's company."
Nefyn & Susan, Mar 2016
From United Kingdom