"SUMMARY: Can definitely recommend New Zealand Frontiers: Personal, high quality customer service; vehicles in good shape; many extras you won't get from the big rental companies. DETAIL: We found Kenrick and New Zealand Frontiers on Rankers and after a call, some emails and the friendly and very professional manner with which all our inquiries were handled we felt confident to go ahead and book with him. We were picked up personally by Kenrick from our hotel in Auckland and given a comprehensive intro to everything we needed to know about our home on four wheels: the directions were very clear, the info material exhaustive (road maps, tourist info, navigational system and even some movies, which we could have, but didn't watch on the integrated TV/DVD), the van was super clean and equipped with everything you need on your trip (camping chairs + table, various kitchen utensils, etc....). The van, a Ford Transit, is a perfect size for two people, the bed comfortable, the fridge big enough to stock up for several days - even after 23 days we could have gone on for several more weeks without problems :-) Handling the van was easy (dumping, filling up water, etc.), the only thing we couldn't figure out at first was the gas heater. We also hardly used up any gas even though we made coffee and cooked quite a bit. Thanks to solar panels, the fridge kept things cool at all times. The warm water was still warm enough for doing dishes, etc. the next morning. All in all, our vacation exceeded our expectations. At every step along the way, Kenrick was super helpful and we always felt that whatever the challenge, he would be able to fix it/help out/get it done. Luckily, we never had to take advantage of road assistance, but we're sure that Kenrick would have taken care of it as quickly as he did with all our other inquiries."
Holger & Elke, Feb-Mar 2013
From Germany
