"My wife and I rented a motorhome from New Zealand Frontiers last October for two weeks to travel around some of the North Island. Last time we hired a motorhome we had some problems and the company we rented it from were extremely difficult to deal with so I was a little reluctant this time and immediately went looking for reviews and somehow I stumbled onto Rankers.com and was really glad as the reviews were most helpful. 1) Why did I choose New Zealand Frontiers? – I chose New Zealand Frontiers purely based on the excellent ratings in Rankers. The score was 98/100 and it was (still is) the top rated rental company. When I read through the reviews I was surprised by the consistently high ratings and struggled to find any negative comments. I am please to say all the comments are reflective of the experience with New Zealand Frontiers -They are all really good. 2) What about the van? –First of all I want to affirm what others have said, the van was in immaculate condition, when I looked at the speedometer I couldn’t believe how many kilometres it had done as everything looked so new. It was comfortable to drive and sit in everything you need is supplied. The bed making was a challenge but you soon got into a routine. Tip: Don’t let your wife (or yourself) take too many clothes. There is limited storage space. 3) What about problems? – actually we had no problems with the motorhome or New Zealand Frontiers. Kenrick is easy to deal with and with the zero excess insurance option everything was covered. 4) Overall Experience? – as you can see from my rating of 10/10 it was a positive experience. I had nothing to complain about and everything went extremely well from the first contact to the return of the vehicle. New Zealand Frontiers is a small company, especially compared to some of the other operators who all seemed to be owned by the one company. 5) Would I recommend? – Yes, I don’t think you can go wrong as long as the van type available meets your requirements. I am sure we will be back to see the parts we missed this time."
Arthur & Larraine, Oct 2013
From Australia
