New Zealand Frontiers Motorhome / Campervan Rental Client Comments
What our clients have to say..
James and Emma Went, U.K., Aug 2010 (from independent website Rankers.co.nz)
Our campervan was delivered to Wellington by Kenrick himself, a day earlier than planned, due to his advice to travel early the next morning to our first destination - Napier, at no extra cost. He then proceeded with the most thorough hand-over we have ever encountered. Then off we went!! Effortless driving and campervaning for twelve days. The van itself was a powerful Transit with everything included you could possibly want at no extra cost - GPS, Kruse, heaters galore, toll payments and an amazing bed etc. Amazing! We delivered the camper back to Kenrick at Auckland after covering 1700km. He offered us tea and was genuinely interested in hearing about our travels. Unfortunately, we then had to say goodbye to our lovely camper as Kenrick drove us to the airport! An amazing experience enriched by an amazing company.
John Woods, U.K., May 2010 (from independent website Rankers.co.nz)
Hired a Transit Campervan from NZ Frontiers and cannot rate both the customer service and the quality of the equipment highly enough. The van was in excellent mechanical order and gave miles (- kilometres!) of trouble free travel on both sealed and unsealed roads. It was also warm and comfortable in places where the temperatures fell during the evenings - thanks to the variety of heating options. (The air conditioning was the most frequently used option.) Kenrick, the owner of the business, could not have been more helpful and accommodating - especially since hiring start and finishing dates had to be changed several times, thanks to Iceland's volcanic activities. All charges, costs etc. were completely up front and very competitive. A highly recommended set-up all round. An experience which will be repeated in the not too distant future.
Emma Roodhouse and Tobias Capwell, U.K., April 2010
We would just like to thank you so much for all the help and advice you gave us with regards the van hire. It made our holiday one of the best ever and very hard to come back to reality with work looming. England seems so small scale now after driving on some of those mountain roads around the South Island. It was good to have a day in Christchurch before departing and we really enjoyed it. We will of course post our strong recommendation that people hire from such a fab company. We really liked hiring from a smaller business and not having to blend in with the Britz or Maui's! We do hope to come back at some point although will have to save up again. Not sure if work will allow it for a while! In the meantime Toby and I wish you continued success with the business and thank you again for making it such a wonderful trip for us.
Emma Roodhouse and Tobias Capwell, U.K., April 2010 (from independent website Rankers.co.nz)
New Zealand Frontiers are an excellent choice for campervan hire if you want good quality service and advice. This was our first visit to New Zealand and also first time on a campervan holiday. So it was really important to get the right company and we were very thankful to have made the right choice in selecting New Zealand Frontiers. Before we even arrived Kenrick at NZ Frontiers was always quick in responding to emails. Then when we got to NZ he provided a thorough introduction to campervan life and advice on where to go. Our van was the perfect size for two and had everything we might need. We were very sad to say goodbye to it! But again Kenrick was more than helpful meeting us when handing over the van in a different location. It was also really good to be able to support a smaller company and meant you felt very well taken care of. Hope we can come back again soon!
Peter and Emily Bourne, U.K., March-April 2010
We would both like to thank you for taking care of us and enhancing our experiences of New Zealand prior to, during and following our rental. I am sure the quality your small operation offers far exceeds those offered by the larger companies, especially the warm welcome you gave us and taking the time to ferry us to the airport. I feel sure we will be back to New Zealand at some point in the future to visit other areas and to do the things we missed out on this time; when we do we will definitely look to rent with you again. Until then we wish you all the success with your business and getting a honeymoon yourself soon. Many thanks, Pete and Em.
Peter and Emily Bourne, U.K., March-April 2010 (from independent website Rankers.co.nz)
I cannot recommend this company highly enough. All aspects of this company and its director Kenrick were professional and friendly from the initial communications and competitive quote, through to the cup of coffee and friendly chat when we had to sadly drop off our house on wheels. Additionally and importantly Kenrick also took the time to pick us up from our B&B in Auckland prior to rental, gave clear, helpful and thorough explanation of the spotless and unfailing camper van and its operation (which we found a number of the larger of the companies didn't bother with), and returned us to the airport at no extra cost at the end of our adventures. We hope to return and explore New Zealand further in the future and when we do we would definitely use New Zealand Frontiers.
Lorraine Jones and Paul Butler, U.K., March-April 2010 (from independent website Rankers.co.nz)
Like a lot of the reviewers we booked with New Zealand Frontiers after doing research on other people's experience of campervans. Our experience of using New Zealand Frontiers matched the reviews. Communication before collection was great, especially as it was a while before we knew where we'd be getting the van delivered to. It was absolutely immaculate inside and out. Very easy to drive and a comfortable base for our 23 day hire. Not having used a campervan before Kenrick's assistance in showing us round the van and demystifying the various inputs and outputs gave us the confidence that we'd have no problem with the practicalities of campervan life. The Kruse commentary and GPS as standard was really good too. Would definitely hire from New Zealand Frontiers again, they provide for their excellent level of service, with a personal touch and close attention to detail - including a lift to the airport!
Paul and Margaret Roberts, U.K., February-March 2010 (from independent website Rankers.co.nz)
We were two couples hiring two campervans and we searched the internet and found New Zealand Frontiers. This is not the first time we have rented campervans as we hired in Australia the year before. How glad we did, this is a first-class operation - no question about it. Owner Kenrick is fully committed to ensuring that you have an absolutely wonderful experience his customer service is second to none. Kenrick was very professional in the way he answers emails immediately and courteously. Then, on the day we picked up the campervan, he took the time to explain every detail concerning the vehicle and how to operate it properly and even stored our suitcases while we were on holiday for the thirty days. The campervans we rented were in mint condition - spotless and fully operational. We had one small problem with the battery but a call to Kenrick and the problem was solved. We were sad to leave it behind when our rental period expired. Thanks for everything Kenrick. We hope to be back one day!
Jim and Judy Wilson, U.S.A., February-March 2010
My wife and I just returned from a wonderful month-long trip to New Zealand. We had decided to do the trip by campervan and were confronted with an overwhelming variety of choices in van styles and companies. Based on user reviews we settled on New Zealand frontiers run by Kenrick Mitchell and were thoroughly pleased with our choice. The van is just the right size for two, especially in a country with narrow curvy roads and the added challenge (for an American) of driving on the left. The economic advantage of diesel over gas was significant and we paid nothing extra for the numerous miles we travelled and were not limited to paved roads. The van itself was very comfortable and performed flawlessly throughout the trip. Two added features provided without charge that we found invaluable included a GPS unit for navigation as well as a GPS unit that gave the European and Maori history and tradition as well as the natural history of the areas we were passing through. Kenrick helped us plan the trip with suggestions about where to go and what to see and made reservations for us on the interisland ferry. When we arrived he picked us up at the airport and took us back to the airport at our departure. Had we encountered problems during our travels I am confident he would have come to our aid. We are happy to recommend New Zealand frontiers without reservation.
David and Frances Carpenter, U.K., February 2010 (from independent website Rankers.co.nz)
We chose New Zealand Frontiers for our holiday due to the excellent reviews given on Rankers and similar sites, plus the information supplied on the great New Zealand Frontiers site. Booking a holiday on the internet and being motorhome virgins, was a daunting prospect, but the reviews were spot on and everything about New Zealand Frontiers turned out to be first class. Throughout the quoting and booking stage it was obvious that New Zealand Frontiers had a professional approach and that our point of contact, Kenrick, was very efficient, enthusiastic and above all gave personal service. The attention to detail and personal service was also much in evidence in the handover of the motorhome, which was presented in fantastic condition and with a most detailed and methodical handover. As a result we commenced our motorhome holiday with a high degree of confidence in the vehicle and with a familiarity of its operation that belied our inexperience of motorhomes. We found the Ford Transit based two berth motorhome just right from both the driving and living experience, being the right size and power for the road with ample well laid out accommodation. We had a great holiday thanks to New Zealand Frontiers aided of course by the beauty of New Zealand. However, the true worth of a company is measured when the unlikely happens and unfortunately our holiday had to be cut short due to a family bereavement at home. Managing to get through to Kenrick on a week end for his assistance when most major businesses in New Zealand are closed was very comforting. New Zealand Frontiers were very supportive in all respects. We would highly recommend New Zealand Frontiers and will definitely book with Kenrick's company again when we hope to return to see the rest of New Zealand.
Kent and Teresa O'Neill, Canada, January-February 2010 (from independent website Rankers.co.nz)
After much deliberation and detailed research, my wife and I decided on renting a campervan from NZ Frontiers. Everything from the initial request for information down to the reservation was handled professionally and in a very timely manner. The campervan was delivered right to the private home we were staying at (very convenient) and Kenrick gave us a very detailed tour of all the amenities and features of the van. We were impressed with both the layout and condition of the campervan. Needless to say we ventured off and were very pleased with how the van drove and how comfortable it was. Having been in the hospitality industry in Canada for many years I am aware of good value and great service, both which were demonstrated by NZ Frontiers in glowing fashion. I would recommend Kenrick and his campervan rentals to anyone interested in a top notch experience. Thanks NZ Frontiers for making our adventure so special!
Kent and Teresa O'Neill, Canada, January-February 2010
My wife and I rented one of Frontiers' camper vans this past January and we're very pleased with the experience. Everything was just as we had expected and there were no surprises. The van was clean and in excellent shape and everything worked in top order. I would highly recommend New Zealand Frontiers and we will be back to rent again.
Edwin van Birgelen, Netherlands, January-February 2010 (from independent website Rankers.co.nz)
After doing some research into motorhomes, I came across the New Zealand Frontiers reviews. They were all positive and ranked higher than most well-known companies, so I checked out the website. It's very informative, no nonsense information. The initial contact requesting some additional info and a personalized quote went smooth as a feather. Turned out NZ Frontiers doesn't charge the apparent BS Diesel Tax, but do include unlimited miles, a Navman and a Kruse ( - like having a personal guide with you) for free. So after receiving a very competitive quote, I decided to go ahead and rent a van for 23 days in total. The company is run as a one-man operation by the owner, Kenrick. Very likable fellow who really knows what he's doing, and loves what he's doing. Upon arriving in Auckland, he will pick you up in the van from your hotel and take you back to the depot where the van and its functions are explained to you in detail. The van itself is kept in tip-top condition (Kenrick owns a total of 6 vans, he told me this way he could keep them in great shape) and is well laid out. Everything works, and is very straightforward. The van itself is a Ford Transit and was in perfect working order. I toured both islands for over 3 weeks and the van was just perfect. It didn't flinch once. Upon returning to the depot we had a nice chat about the holiday I just enjoyed and I was debriefed on the van's performance and taken back to my Auckland hotel. Kenrick knows how to run his business and customer satisfaction is a key element in it, and it shows. Very enjoyable experience and would definitely recommend to anyone visiting beautiful New Zealand. When I go back, I'll go with NZ Frontiers, no doubt!
Stephen and Maryann O'Connor, U.K., January-February 2010 (from independent website Rankers.co.nz)
After much research and comparing of prices and more importantly what you got for your money, we hit upon New Zealand Frontiers. informative website, quick and detailed response and most importantly a very competitive quote. We had our van for 20 days and toured both islands with it. A highly professional service was provided by Kenrick from the initial emails, the personally delivered spotless van right to the drop off in Christchurch and calls in between. As we drove around both islands, what became apparent - apart from the stunning scenery and wildlife - was how good our van really was compared to most of the competition. One couple told us they had to request a second van from their large faceless company after the first one was brought round from the yard spewing smoke, engine spluttering it'd done so many miles. Happily Kenrick's vans are all fairly young and relatively low mileage. And because they are based on Ford Transit vans, they just keep on going! Equally because you know the owner, not just some corporate faceless company, you treat the van with more respect, driving it as your own. Above all the van was practical, had all the equipment we would ever need, drove well and provided plenty of space for both of us. The microwave and air-con in the cabin were particularly useful. We would not hesitate to use Kenrick and NZ Frontiers again. Even our native Kiwi relatives were impressed with the van, along with a number of favourable comments out on the road as well. In researching our choice, we used Rankers to find and decide on NZ Frontiers on the strength of other reports. We hope others find our thoughts useful and decide to use NZ Frontiers as well, providing they're not already booked!
Mark and Beverley McGillycuddy, U.K., January 2010 (from independent website Rankers.co.nz)
We spent a long time researching our trip from the UK to Australia and New Zealand and Kenrick was a great help via email with our planning process, answering queries and booking sites for us. When we picked the van up it was spotlessly clean and Kenrick ensured that we, as novices to campervans, understood how everything worked before he set us on our way with instructions on how to find the supermarket (the van already had general cleaning materials and a toilet roll supplied) to stock up with provisions. Inside the van the bed was large and very comfortable and the shower surprisingly good. Storage, whilst not extensive, was OK - but we had a hard suitcase with us and there was no where to store it - we had to keep moving it around and it did get in the way a bit - the website does advise just to use soft bags - so if you can, leave the suitcase at home. I would have no hesitation in recommending New Zealand Frontiers and I would use them again.
Martina and Arturo Michellod, Italy, December 2009-January 2010 (from independent website Rankers.co.nz)
Planning an extensive trip is always daunting, even more so when it takes you to the other side of the world, unless of course you've got someone like Kenrick at the other end. From the moment we first got in touch, till the moment we said our sorry goodbyes, Kenrick's kindness, advice and helpfulness contributed to making our holiday a fabulous one. The van did the rest. It was home from home. The spacious, comfortable bed, piping hot shower and great storage space made our first "on the road" experience a "no worries" one! What's more, it never let us down and was a joy to drive as it is compact and easy to park as well as being cost-efficient and coming with an informative Kruse and route-finder. We had a marvellous holiday and this was largely due to the care, efficiency and constant attention shown to us by this small company. We will recommend it to all our friends and hope to enjoy another holiday in NZ with New Zealand Frontiers sometime in the future. Thank you Kenrick.
Tony and Kathy Cosic, Australia, December 2009-January 2010
We like to comment on the service my wife and I have receive from Kenrick Mitchell and his team when we book Campervan for about 3 weeks around last Christmas. Not only the price was best we can get for the camper we have booked after cheeking every other campervan company in New Zealand but the service that has been provided was second to none... Kenrick was real professional when it comes to that... just show that one can get best possible price and quality without compromising on service. The van was in top condition (unlike some we have seen broken down half way driving thru New Zealand)... clean... had everything that one need inside and more! Our next trip to New Zealand will be again with New Zealand Frontiers without even thinking to giving a go to any other campervan hire company!
Ian Shaw and Stacey Rose, U.K., November-December 2009 (from independent website Rankers.co.nz)
New Zealand Frontiers offers in my opinion the best overall service. From the moment you enquire about the company Kenrick is on the ball to give friendly and comprehensive advice. The campervans are modern, exceptionally well kept, contain everything you could possibly need and it is all included in the fantastic price that Kenrick will give you (no hidden charges for tables and chairs, Kruse and sat nav systems). You get a very personal service from New Zealand Frontiers from the first enquiry right through to when we got back home, the big companies just cannot compete with this level of service. The only complaint I would make is that I had to give the campervan back and come home!!! This was by far the best holiday I have ever had and New Zealand Frontiers played a major part of making it that good.
Carlos Grana and Belen Rabanal, Spain, November-December 2009 (from independent website Rankers.co.nz)
We found Frontiers webpage after extensive searching the WWW. Frontiers page was clearly the best, very informative and well laid. The rental conditions were very good: fair cancellation fees, good rates, comprehensive insurance, with no fine print. While planning our trip we contacted a number of companies. The response from Frontiers was without doubt the more complete, professional and friendly of all. We emailed Kenrick (Frontiers' owner) a number of times, and always got a quick, friendly and informative answer. So we chose Frontiers for our 23 days trip, and as soon as we met Kenrick in Auckland we felt that we had made the right choice. He gave us a full explanation of the van, advice on the driving rules and a nice cup of coffee. We had previously rented motorhomes in several countries and this was the best pick-up experience of them all. The van offered by Frontiers is the right one for a couple, in terms of size and layout. The van we got was not a brand new one, but it was spotlessly clean, very well maintained and in excellent condition. Very comfortable, easy to drive and park, and the fuel consumption was amazingly low. It was equipped with all we needed (and more), including maps, guides, GPS and the very interesting KRUSE audio guide. It is evident that a competent and caring person has paid attention to every single detail. We think no other company, big or small, can beat Frontiers - excellent personal service. Kenrick is extremely professional, and at the same time very friendly, making you feel that he is really interested in helping you to get the most from your trip. We had no incident during our holiday, but we were confident that, if something had gone wrong, Kenrick would have been there to help us. We heartily recommend New Zealand Frontiers to anyone planning a campervan trip to New Zealand.
Martin Bergmann and Elizabeth McGrath, Ireland, November-December 2009 (from independent website Rankers.co.nz)
Honestly, reviewers here are NOT paid to give NZ Frontiers 10/10 ratings! This little company really is this good. NZ Frontiers is a comparatively small outfit, with just a few handfuls of vans. The benefit for us the customers is that the service is extremely personal and attentive. We hired a 2-berth van for 2 weeks at the end of November 09 and it became clear it was well looked after and in excellent condition. On arrival Kenrick picked us up at the airport and patiently introduced us to all features of the camper. The van had just been serviced but for some reason was leaking a little oil, so it had to be fixed over the next 2 hours. This did not delay us however as Kenrick dropped us to a supermarket to get supplies, and went through all the paperwork with us in the meantime. Once we had the van there were no problems whatsoever. This van came fully equipped, and we were surprised how easy it was to drive. The attention to detail was evident, nothing is left to chance here - you are practically ensured you're going to have a great and hassle-free holiday experience. Everything was working perfectly and water tank, diesel tank and gas bottle were filled. After a too short 14 days we dropped the van off in Queenstown, full of fabulous memories. Highly recommended; we think you get excellent service and peace of mind with NZ Frontiers.
Fiona McCarthy and David Evans, Ireland, November-December 2009 (from independent website Rankers.co.nz)
The whole experience with New Zealand Frontiers was fantastic. Great communication, the van was in very good condition, and you could tell that a lot of thought had gone into everything and that Kenrick has put great pride and experience together to make everything work smoothly. Our friends rented from a different company and there was a HUGE difference in the vans and the customer service. Even though their van was bigger, ours was much more comfortable and a lovely place to be. I would definitely recommend the service to anyone and will use it again when we next visit.
Owen Rassman and Lisa Brooks, U.S.A., November-December 2009
We just returned from an amazing trip to New Zealand. Renting the camper van is the way to go! What a wonderful way to see the beautiful country!!! The camper van was clean and comfortable and cosy! All the amenities we needed. Kenrick was very helpful and super kind. If we travel there again we will surely use NZ Frontiers. He even supplied us with handy maps, GPS and a ride to the airport! We are highly recommending them to our friends and family members that would like to visit NZ too. Thank you so much!!!
Owen Rassman and Lisa Brooks, U.S.A., November-December 2009 (from independent website Rankers.co.nz)
Wow! What a great NZ experience. My first trip in a camper van... we had an amazing time and LOVED the camper. What a great way to see the beautiful country. We travelled for almost 2 weeks in the camper van and had a lot of fun! It was very comfortable and more spacious than we thought. Kenrick was so great, taking time to show us everything and it was spotless clean with helpful maps and navigation. HIGHLY recommended. We will surely use NZ Frontiers again if we go back and are advising our friends and family members to contact Kenrick when they are ready to go. HAVE FUN!
Jerry and Ruth Luckett, U.K., November 2009
Ruth and I thoroughly enjoyed our travels in NZ and especially the motorhome experience which as you know was our first such experience. The motorhome was very good - clean, everything worked, comfortable, easy to drive and the personal service from you was outstanding - far exceeding expectations. The time you invested in picking us up and thoroughly explaining everything was a real bonus and sets you apart from what the bigger outfits offer. Thanks also for offer of a future discount - we will be back to NZ at some point in the future and will be in contact.
Tony and Celia Sawbridge, U.K., November-December 2009 (from independent website Rankers.co.nz)
Excellent. Our first holiday in a campervan was enhanced by the service we received from NZ Frontiers. From the time we first contacted Kenrick, quickly receiving informative answers, to dropping off the campervan in Christchurch, we were very pleased with the van. Kenrick met us with the van, changing the time to fit in with our arrangements and carefully introduced us to all the features of the campervan. The van was very fully equipped and drove easily, we were able to take the van on back roads, useful when birding! Fuel consumption was good and a satnav and Kruise were provided, as well as maps and guide books. Kenrick was very helpful, providing an excellent personal service. We would certainly use NZ Frontiers again and I've already recommended them to a number of people who are interested in NZ.
Phil and Mary Worby, U.K., October-November 2009 (from independent website Rankers.co.nz)
NZ Frontiers provided us with an excellent van for our month-long holiday. It was well furnished and easily coped with the often demanding NZ roads. Kenrick, who runs it, has produced a great informative web site and readily answered all our queries prior to our holiday. No worries!
Gérard and Christiane Janot, France, October-November 2009 (from independent website Rankers.co.nz)
When we were looking for booking on line a campervan, we had fast, precise and personalised answers from New Zealand Frontiers. We had understood that it was a small company which wanted the success of its client's holidays. It is why we choose NZF, and also for the all inclusive package and the very interesting cancellation fees. The campervan was very clean fully equipped until small details (wine glasses ...) so as described. Its engine of 125 hp was very useful on mountains roads and with a small fuel consumption. On arrival, we had a friendly and professional welcome from Kenrick, with a large visit of Auckland. We spent 2 excellent weeks (Oct/Nov 09) in the North and South Islands. At the drop-off in Christchurch, Kenrick drove us in the most interesting parts of this agreeable town. Thank you Kenrick for everything.
Jim and Tonya Norton, Canada, October 2009 (from independent website Rankers.co.nz)
Wow, what else can I say about our experience with NZ Frontiers? From the moment we booked online, we realized we had made the right choice. The communication and information provided by Kenrick was top notch. We travelled with NZ Frontiers for 2 weeks in October, and it went very smoothly. From the pick-up in Auckland to the drop-off in Christchurch, it was as smooth as could be. Kenrick was great in showing all the aspects and features of the vehicle, and making sure it was absolutely clean when he picked us up. We were provided with everything we needed to enjoy the trip, including a great GPS based guide that talks to you as you travel through many parts of the 2 islands...we never listened to the radio or CD's as the guide provided much entertainment. The transit-van based camper was easy to drive, and never difficult to park and manoeuvre. When you'd see others trying to park their monster campers in parking lots or camper parks I was really happy we chose NZ Frontiers. When we come back...we'll be using them again, and I've already recommended them to a few people who have expressed interest in NZ. Thanks for everything Kenrick...it was a great experience.
Note! Jim is a professional photographer and, with able assistance from Tonya, runs Jim Norton Photo in Toronto. An excellent gallery of his New Zealand work can be found at http://web.mac.com/jimnortonphoto/Where_Is_Jim_Now/New_Zealand_Pics/New_Zealand_Pics.html
Jim and Tonya Norton, Canada, October 2009 (from independent website Trip Advisor.com)
We just returned from a three week trip to New Zealand, and hired a camper-van from New Zealand Frontiers for two of those weeks. They were absolutely great. From the pick-up in Auckland to the drop-off in Christchurch, it was top notch. They provided us with everything we needed to enjoy the trip, including a great GPS based guide that talks to you as you travel through many parts of the two islands...we never listened to the radio or CD's as the guide provided much entertainment. The transit-van based camper was easy to drive, and never difficult to park and manoeuvre. When you'd see other trying to park their monster campers in parking lots or camper parks I was really happy we chose these guys. When we go back to New Zealand, which we will someday, I'll use NZ Frontiers without hesitation.
Josh and Amanda Josvanger, U.S.A, October 2009
We definitely would give New Zealand Frontiers a 5 star rating. We drove 4500 km in just 15 days travelling both islands and had the best vacation of our lives. The Kruse commentary was a wonderful touch which we thoroughly enjoyed. We listened to it the whole trip and learned a lot about the country that we wouldn't have learned otherwise. We even made some stops to hike to waterfalls, etc. that were suggested by the Kruse commentary that we wouldn?t have normally done. The van drove great on the narrow windy roads of New Zealand and was very comfortable. We hope to return to New Zealand again and will use NZ Frontiers again. Thank you Kenrick for helping make our vacation a truly wonderful experience and we hope our paths cross again.
Mike and Sally Pidd, U.K, October 2009
We had a great time in our campervan trip to Northland. Kenrick's welcome at the airport and helpful advice got us off to a good start and although we were novices at this type of camping we adapted very quickly and appreciated the van's facilities , particularly the loo on cold nights! The layout was fine and the seats and bed especially good for two old crocks with bad backs. We made it right up to Cape Reinga and enjoyed all the sites we stayed on varying from DOC in the Far North to an island reserve for kiwis near Kerikeri where we were the only guests (alas no sight of any Kiwis but masses of other bird life. We would be very happy to recommend NZ Frontiers to any other couple as a small owner-operated firm which offers a very personal and friendly service.
Helmut and Alexandra Prudner, Germany, August 2009 (from independent website Rankers.co.nz)
Thank you for a wonderful holiday with New Zealand Frontiers! It was the second time after 2007 (5 weeks in the Camper) we choose NZ Frontiers because this little company got a great service to offer with a personal touch. Kenrick does whatever he can to make us happy, including explaining us Germans all the features from the vehicle. Also the Camper got everything we need for the last 3 weeks. I've already recommended this company to several friends in Germany. Thank you Kenrick! We'll come back soon!
Sue and David Dobbs, Australia, August 2009 (from independent website Rankers.co.nz)
From the first e-mail we sent, Kenrick was very helpful. When he delivered the van (on time) he was very informative and explained the functions of the van fully. This was my first time to NZ (hubby is a Kiwi) and we covered the whole north island in 3 weeks (3,700 km) and the van held up perfectly. The fuel consumption was fantastic. On returning the van Kenrick had a cup of coffee waiting and listened to our travel stories. Thank you Kenrick for helping to make my 1st overseas holiday 1 to remember, and thank you for asking how my flying went (1st time flyer as well). If I ever get back to NZ we will be using your company again.
Lewis Patterson, N.Z, August 2009
Getting a camper was a last minute decision and it was a fluke that we ended up getting one off Kenrick - the car broke down close to his office! In the end this was a stroke of luck as Kenrick provided excellent service from start to finish and I would thoroughly recommend NZ Frontiers to anyone else looking to hire a camper. Great work Kenrick and I wish you all the best with your business which I am sure will be very successful if you continue to provide this level of service.
John and Shannon Robinson, Australia, August 2009
My daughter Shannon and I have just returned from a camper holiday in a New Zealand Frontiers Campervan. I am amazed at how professional, friendly and helpful Kenrick was. From the first point of contact via email, to the last cheery wave as he dropped us at the airport, we had an experience to cherish. You simply could not ask for better service. I'm already recommending NZ Frontiers to my friends in Oz. Well done and thank you so much.
John and Shannon Robinson, Australia, August 2009 (from independent website Rankers.co.nz)
Kenrick at NZ Frontiers is amazing. Everything as described, and much much more. We had a fantastic 11 days touring. The camper has absolutely everything inside, right down to fluffy doonas and soft pillows. Kenrick takes the time at delivery to carefully explain all the features. The van was spotless on pickup and performed perfectly. I've already recommended this company to several friends in Oz. Highly recommended AAAPlus experience! Thanks.
Simon and Carolyn Knight, U.K, August 2009
We have just returned from our three week honeymoon to New Zealand, which we spent travelling all over North and South Islands in our fantastic New Zealand Frontiers motorhome. We were absolutely thrilled with both the van and the service from Kenrick (the owner of NZ Frontiers) ? from the first email to our last chat over a cup of tea just before being dropped at the airport we were really treated like valued customers. Kenrick met us at the airport with the (very clean) van and gave us a full explanation of how it worked, including all the dos and don?ts. Whilst we were confident that he would have been at the end of the phone had we needed to contact him, the van was reliable and we had no need. Despite being winter, we were toasty warm throughout due to the range of heating options we had in the van, and the bed really is incredibly comfortable. Everything you need is included in the van, all neatly stashed away so that there was plenty of room left for all our belongings. Although not a large company, New Zealand Frontiers offers a personal and friendly service that you just wouldn?t get from one of the big commercial firms. We would thoroughly recommend this company to anyone thinking about travelling New Zealand in a motor home - you wont be disappointed!
Stan and Helene Kahl, N.Z, July-August 2009
Thank you for the service you gave us on our recent tour of Northland, from personaly meeting us at the airport, in-depth briefing on the features of the van, to dropping us off at friends after we returned the van. It was personal service supreme. We will book with you again when the time comes for us to see more of the North Island. Thanks for great personal service and excellent value for money.
Gus Crotty, U.K, May 2009 (from independent website Rankers.co.nz)
I spent ten days with a New Zealand Frontiers camper van traveling around the north island of New Zealand and had a fantastic experience with this small and conscientious company. The van was extremely well maintained and ran like a dream. If you are looking to hire a motor home then I suggest you forget about any of the larger companies and look to the smaller suppliers who are able to offer a personal touch.
Ashley McGee and Joshua Opp, U.S.A, April-May 2009
We had an amazing holiday in New Zealand but it wouldn't have been the same trip without New Zealand Frontiers. The customer service is impeccable! If we had any problems or questions, all we had to do was contact New Zealand Frontiers and they took care of us! I am so glad I did the research of all of the different companies that New Zealand has to offer for campervans because it definitely paid off! There is no other company I would use.. when we come back, we will definitely call New Zealand Frontiers again! Thanks for everything Kenrick!!
Ashley McGee and Joshua Opp, U.S.A, Apr-May 2009 (from independent website Rankers.co.nz)
We had an amazing experience in New Zealand because of New Zealand Frontiers. They are an amazing company who really pay attention to detail. Everything we could possibly need, they provided it. The van was great, we never had any problems. The customer service was a step above the rest! They were available to answer any of our questions at any time. We will definitely use New Zealand Frontiers again and will gladly recommend to all of our friends
Ashley McGee and Joshua Opp, U.S.A, April-May 2009 (from independent website TripAdvisor.com)
This company in New Zealand is definitely a rare gem. Their attention to customer needs and personal details customized for your trip make them a step above the rest. We were thoroughly pleased with our experience with this company. I would suggest using this company if you decide to travel around New Zealand via campervan. We had an amazing holiday but it wouldn't have been such ease without New Zealand Frontiers and their personal customer service!
Ed and Kimberley Rasche, U.K, April 2009 (from independent website Rankers.co.nz)
My wife and I rented a New Zealand Frontiers camper van for 13 days, as part of a 1 month holiday downunder. We were looking for a comfortable camper van which would take us from Auckland City to Christchurch -visiting as much as we wanted in between! Our specification was just for the two of us, in a camper van that provided something more than just a place to sleep. We wanted to cook, wash, store food and drive comfortably between places. What was of most importance was value in the product. Kenrick is the owner of New Zealand Frontiers campers, and is based in Auckland. You couldn't get a better service. Not only were we collected from the airport, we were given a full tour of the van, advice on the highway code in NZ and even a cup of tea! We were offered excellent advice! He allowed us to stay flexible with dates, until the last minute, organising our ferry crossing onto the southern island. Kenrick was always at the other end of the phone, should we have had any questions or problems. He went beyond what was expected of him and he has an attention to detail and cleanliness that you probably won't get to see in other, larger companies. Sure, you could ask for the cheapest vans out there but you will really get what you pay for. There are some that are an eye sore to the road and the countryside - that's why they have to defend themselves from their critics on their websites! New Zealand Frontiers' campers are well placed to provide space for a couple. Strong, clean and reliable vans. You'll also be the fastest camper on the roads (if you wanted to!). We also valued the Navman for tourists visiting for the first time and the Kruse commentary that is included....brilliant! We travelled a total of 2800km, visited some fantastic places and stayed at several lovely sites (many recommended by Kenrick). It was a holiday we'll never forget. Thank you New Zealand Frontiers!
Andrew and Misty Stanley-Jones, U.S.A, April 2009 (from independent website Rankers.co.nz)
It was a truly enjoyable experience renting our campervan from New Zealand Frontiers. Reading the fine print is important when renting a campervan. Some places take exorbitant deposits, charge insane fees, restrict what highways you can drive on, no unsealed roads, charge mileage fees disguised as taxes, pick up/drop off fees, etc. None of this nonsense with New Zealand Frontiers. Calls and questions were answered promptly and rates were clear and obvious. Kenrick Mitchell met our 5am arrival flight, showed us the van and was a real pleasure to work with. The van was in good shape and performed great for our 2 week 3000km trip around the north island. The complimentary Kruse audio commentary was a real joy. It pointed out details and sights we would have missed and really helped make the driving portion of the trip much more enjoyable. The huge bed was fantastic. The self contained services allowed us to camp at sites with no services for 2 days and see more of New Zealand instead of different holiday parks every night. New Zealand Frontiers was a first class operation and a real pleasure to work with.
David and Jean Clarke, Spain, March-April 2009 (from independent website Rankers.co.nz)
We cannot provide accolades which do justice to the high standard provided by Kenrick and his company New Zealand Frontiers. The well equipped van was delivered in an immaculate condition, on time, and any doubts we had concerning its use for first timers like us were quickly dispelled by Kenrick. There are a lot of very lonely roads out there and it was very reassuring to know that for a month, a competent person was at the end of a phone on a 24/7 basis to get us moving again if there HAD been a problem.
New Zealand Frontiers deserve a 100% rating. David & Jean.
Sherry and Wayne Kent, U.S.A, March-April 2009 (from independent website Rankers.co.nz)
Had a great time for two weeks driving the North and South Islands. Kenrick was very efficient with all the preliminary details such as ferry tickets, travel tips etc. Everything was as he said it would be and we really appreciated the personal touch he added to our experience. The Kruse commentary system is a must for anyone interested in the background and history of the area. Vehicle got wonderful mileage which allowed us to spend money on other things. Terrific experience, you won't be disappointed with New Zealand Frontiers. Anchorage, AK USA.
Alan and Margie Harney, U.S.A, March-April 2009 (from online photo album of client?s vacation)
We rented from newzealandfrontiers.com. We had an excellent experience and highly recommend them. The vehicle was clean, comfortable, fuel efficient (diesel), GPS with tourist POI's (an absolute MUST HAVE!). The owner even risked missing his flight back to Auckland to give us training on everything - including a short intro to traffic rules and common courtesy with campervans.
Note! Alan and Margie have published a superb collection of images from their New Zealand travels that can be viewed at http://www.amharney.com/our%20travels/New%20Zealand/index.html
Adrian and Jackie Martin, Canada, March-April 2009
After 3 weeks and 5,400 km we could not be happier with our NZ Frontiers campervan experience. From the very first email enquiry to the final delivery to the airport, Kenrick Mitchell demonstrated a level of professional service that was outstanding. We would unreservedly recommend NZ Frontiers.
Adrian and Jackie Martin, Canada, March-April 2009 (from independent website Rankers.co.nz)
Kenrick Mitchell demonstrates a professional manner that every service industry company owner should attempt to achieve. His prompt response to all our enquiries, his on time delivery of our vehicle and his provision of the "extra touches" - detailed road maps, NZ tourist information books, Kruse commentary system - all added to our enjoyment of a 3 week, 5,400 km holiday around New Zealand. We would unreservedly recommend New Zealand Frontiers and frankly can't understand why its overall ranking isn't 100%.
Leon and Yvonne Taylor, Australia, March 2009 (from independent website Rankers.co.nz)
We thought that this small company was excellent. From the time we made email contact, Kenrick made great efforts to smooth our arrival. The van was delivered exactly on time and in top condition. A lengthy explanation period followed, and to our delight there was a birthday gift in the fridge. We had a problem with the fridge after some rough roads, but a phone call to the man quickly set it right. Kenrick later compensated us for our worries without being asked. At the end, he then delivered us to our hotel. We have used several companies in the past and would rate this as our best experience and recommend Frontiers without reservation.
Jan and Alan Ford, U.K, February-March 2009
If you want to see New Zealand then with a motorhome is the way to do it and you can not go wrong with New Zealand Frontiers. Kenrick was professional and punctual, he explained everything we needed to know about our vehicle and he gave us great advice on places to go and routes to take. The campervan was spotlessly clean ans equipped with everything we needed including excellent maps and NZ information books. Sat Nav was really helpful directing us straight to campsites and audio Kruse was excellent giving us great information, history and not bad music. Excellent!
Brian and Kim Etheridge, U.K, February 2009
This was our first experience of using a camper van and we were a bit apprehensive. Thank goodness we chose NZ Frontiers. Kenrick gave us meticulous training on how to use the van safely and reliably. A genuine effort to make sure we made the most of our time touring. We had a great time in North Island. Next time we'll do South Island and we'll be happy to use NZ Frontiers again. Thoroughly recommended.
Brian and Kim Etheridge, U.K, February 2009 (from independent website Rankers.co.nz)
We were camper van newbies and felt we needed help. We were really satisfied with the personal service provided by Kenrick Mitchell. He made us feel confident with the van and guided us in the planning of our tour. We had a fantastic time and would not hesitate to recommend his services.
Graeme and Jane Richardson, Australia, February 2009 (from independent website Rankers.co.nz)
This was our first experience motorhoming but our experience with NZ Frontiers has turned us into converts. The mechanical performance of the van, as well as the quality and cleanliness of the interior could not be faulted. Kenrick's personal service is excellent. This was demonstrated both in the initial meet and familiarisation with the van at the airport, and prompt resolution of a couple of issues we experienced with the van during our stay. In summary, we had a great experience and NZ Frontiers will certainly be on our list when we return to see the rest of the North Island.
Ian and Anne Shepherd, U.K, January-February 2009 (from independent website Rankers.co.nz)
My wife and I have recently returned to the UK after the most fantastic holiday in New Zealand. We selected New Zealand Frontiers for our campervan after an Internet search. Our initial enquiry received a prompt and comprehensive response from Kenrick and our subsequent queries were handled in a thoroughly professional, friendly and courteous manner. On arrival in NZ we were met as promised, given an impromptu but very welcome tour of Auckland and thoroughly briefed about the vehicle and driving in NZ. The campervan was immaculately presented and was equipped with satellite navigation and Kruse audio guide so we not only knew where we were but learned much about the countryside and its history and culture as we travelled. As this was our first time in NZ we did not really know how long we would want to spend in North or South Island. This was no problem for Kenrick who arranged our ferry bookings in response to a phone call. The campervan proved to be easy to drive, economical on fuel and comfortable to live in with all mod cons. The layout was ideal with internal access from cab to living area being particularly useful. We had a great time exploring NZ and on several occasions travelled over unsealed roads - taking advantage of the enhanced insurance cover which New Zealand Frontiers provide. We are determined to return again to NZ but one thing we will not have to worry about is our choice of campervan provider - only New Zealand Frontiers will do.
Tony and Rani Pearson, U.K, January-February 2009
Thanks again for the camper van we rented from you in January & February this year. We were delighted with the van, which was clean and well presented just as you described it, and we could not have had a more personal, supportive and friendly service. We hope to book with you again one day and we would recommend your company to friends without hesitation.
Tony and Rani Pearson, U.K, January-February 2009 (from independent website Rankers.co.nz)
We booked with Frontiers mainly because we had such prompt and friendly replies from Kenrick, Managing Director of the company. We were not disappointed and continued to be impressed by the attention to detail and personal service received throughout our holiday. The van was clean and well equipped, exactly as described, and with plenty of storage space, which is important in a vehicle of this size. Also I am six feet tall and could (just) stand up straight inside, and I had plenty of room to stretch out in bed. It is also worth noting that Kenrick's vans are economical and can be driven on unsealed roads, unlike some other camper vans for rent in New Zealand.
Roberto and Barbara Marzumdar, Switzerland, December 2008-January 2009 (from independent website Rankers.co.nz)
All information we requested (prior to booking) was comprehensively supplied, helpful and prompt! Associated info regarding the journey and the van (local traffic conditions, etc) was also very useful. The timing for taking delivery of the campervan (hotel) was really Swiss-like-perfect, the vehicle familiarisation very detailed. The equipment supplied was excellent, with little else we could have asked for. The Navman unit was also a perfect companion. At the return of the van we appreciated very much the personal and friendly discussion about the holidays and then the drive back to the airport! A real personal service! Thank you so much!
Carole Leonard and Graeme Barr, U.K, December 2008-January 2009 (from independent website Rankers.co.nz)
This was our first trip to NZ, and while friends had recommended one of the big boys for campervan rental, we decided to set about seeking quotes from various companies. Kenrick was the first to respond, and we were impressed by his personal, friendly and professional mail, so we took it from there. We were not at all disappointed as all went to plan. The van was exceptionally well equipped and contained everything we needed (and more) to make it a special holiday. Great size, easy to drive, park and pitch, so the 3400kms we drove was an absolute pleasure. The SatNav proved invaluable and the Kruse Audio Guide was absolutely amazing as we discovered so much about this beautiful country, we stopped at sights we would ordinarily have missed. We would love to return and would use New Zealand Frontiers again, and would definitely recommend to all. Thank you Kenrick for helping make our honeymoon so special!
Jeff and Catherine Kotz, U.S.A, November 2008
Thank you for your follow up message. We had an absolutely wonderful time exploring NZ in that campervan. I am happy to report that we found the bed to be extremely comfortable, even for someone who stands 6'4" tall! We also appreciated the overall cleanliness and tidiness of the van - you've organized all the items inside the van extremely well and that makes a big difference. Cheers to you!
Jeff and Catherine Kotz, U.S.A, November 2008 (from independent website Rankers.co.nz)
New Zealand Frontiers is a first-class operation - no question about it. Owner Kenrick Mitchell is fully committed to ensuring that you have an absolutely wonderful experience. Kenrick is very professional in the way he answers emails immediately and courteously. Then, on the day we picked up the campervan, he took the time to explain every detail concerning the vehicle and how to operate it properly. The campervan we rented was in mint condition - spotless and fully functional. We were sad to leave it behind when our rental period expired. Thanks for everything Kenrick.
Jan and Cathy Emrick, U.S.A, October-December 2008 (from independent website Rankers.co.nz)
What a great company to deal with! We were initially impressed with the website and all followup questions we had were answered promptly and in detail. The hire rate was very competitive and there were not as many limitations as other companies. Before the date of hire we were kept up to date with reminders and info. We were picked up as scheduled with a very clean and well equipped campervan as advertised. After a complete overview of how everything worked on our campervan, we were on our way to a great 7 week holiday. We kept in contact with Kenrick via email during our travels and he responded with very helpful info on sites to see and things to do. We did have battery problems, but were on our way with a new battery within a couple of hours. After almost 8,000 km, we returned the campervan and did not have any surprise extra charges (in fact, we were even reimbursed for a couple of small campervan items we purchased). We would highly recommend this company.
Heidi Grether & Ed Groves, U.S.A, October-December 2008 (from independent website Rankers.co.nz)
NZ Frontiers was a pleasure to deal with, and the campervan they provided was great. Very clean and efficiently laid out, with everything we needed for our 6 week trip around NZ. Incredibly, the campervan bed was more comfortable than our Auckland 5-star hotel! The campervan size was perfect for two people and the vehicle handled very well. We particularly appreicated the large refrigerator, vaccuum and outdoor table & chairs provided as part of the rental. Kenrick Mitchell was very helpful and accomodating when we had to make an emergency trip home during our holiday. This was very much appreciated. We are looking forward to our next visit to NZ and will certainly rent another NZ Frontiers campervan, as well as recommend then to all our friends and family.
Timothy Holmes, U.S.A, October-November 2008 (from independent website Rankers.co.nz)
I ran and drove all over New Zealand for nearly two months and upon returning my camper van to New Zealand Frontiers, owner Kenrick Mitchell even greeted me with mail I'd had delivered to his residence since I had no New Zealand postal delivery address. I doubt another company would do such a thing. My camper van had all the amenities I required, was clean, and was in excellent working order. Kenrick also provided me with travel tips both before and during my trip. New Zealand Frontiers will provide you with service that other companies cannot.
Peter and Sarah Cranness, U.K, October-November 2008
We were very pleased with the personal service received from New Zealand Frontiers. Nothing was too much trouble. Our van was well equipped, comfortable and easy to drive. The fortnight we had was far too short to see all the North Island and when we return we'll have no hesitation in contacting them again.
Peter and Sarah Cranness, U.K, October-November 2008 (from independent website TripAdvisor.com)
We found that this small independent company provides an excellent service. Vans are well equiped, clean and well maintained. We found there was adequate storage for our two week trip. The personnel do their best to meet all your requests.
Dave and Sue Carlyle, Canada, October-November 2008 (from independent website Rankers.co.nz)
As a newly labelled experienced "Frontiersmen" with 9,100 km in two months, piloting a super clean, fully equipped fuel efficient Ford diesel campervan, we were thrilled to have connected with Kenrick Mitchell's New Zealand Frontiers website. We wanted the simplicity of an all-inclusive package, adjusted monthly rental rates, insurance package, North and South Island ferry bookings, van delivery at friend's home and drop off at airport. The van was delivered on time, as much time and questions on operation as needed, extra pillows and blankets, 24/7 phone number, and a good array of maps, books and suggested hightlights of New Zealand. What a great experience for my wife and me!! We made a dent in our bucket list from skydiving, hotair ballooning, swimming with the dolphins, blackwater caving, glacier helicopter ride, train excursions, French Pass, mailboat deliveries, punting on the Avalon, Tom Jones concert, backroad excursions (good durable van), Milford Sound, Mt. Cook and trekking in Abel Tasman Park. The whole experience was seamless, relaxing and exciting. It was always comforting to know that there was a professional at the other end of the phone line if needed. We plan to visit New Zealand again and would highly recommend New Zealand Frontiers Campervans as the best way to experience the Islands. Kenrick, you met and exceeded our expectations. Thank you for making our New Zealand travels an experience of a lifetime.
Andre and Rita Rojek, Brazil, October 2008
Our trip was fantastic. We love to travel and I am sure that this was one of the best trips we have ever done! We loved New Zealand - very clean and safe, friendly people, nice views, low population and not too hot.
We had unforgettable experiences such as the hot air ballooning, rafting, kayaking, paragliding, hang-gliding, etc... And we cannot forget to mention the great kiwi wines!
It was difficult to drop off the van... I didn't want to give it back to you. Hot shower, comfortable bed, heating, air conditioning, cookers, cupboards, etc... all that we needed was there inside the moving house. We hope to come back one day!
Andre and Rita Rojek, Brazil, October 2008 (from independent website Rankers.co.nz)
A very friendly and personal service. The vans are very comfortable, clean and well-equipped. We had a wonderful time in New Zealand and we strongly recommend NZ Frontiers!!
Mark and Lydie Aldridge, Singapore, January-February 2008
We thoroughly enjoyed our stay in NZ which made it more difficult to come back to our good old Singapore!!! We will be definitely recommending your company to our friends. The van was a wonderful little 'home' for the past month!
Mark and Lydie Aldridge, Singapore, January-February 2008 (received prior to travel)
We are extremely impressed by the professionalism of your company. Your website is one of the best we came across for a long time and we choose you because of these reasons.
Tyler and Chana, U.S.A, November 2007
We certainly enjoyed
New Zealand and look forward to our return trip someday. When we do
come back you can be sure that we'll rent another RV from New Zealand
Frontiers. Not only because a camper van is one of the best (and most
affordable) ways to see New Zealand, but also because of the quality of
service you provided. Before we even left the US we knew we would be
pleased with our decision to rent from your company, and we definitely
were. Thank you for arranging our ferry crossings, transportation to
the airport and (of course) for providing us with an immaculately
maintained and reliable vehicle. I assure you, I won't hesitate to
recommend New Zealand Frontiers to any of my friends or family
traveling to New Zealand.
Tyler and Chana, U.S.A, November 2007 (from independent website Rankers.co.nz)
My
wife and I spent two weeks touring both islands in one of these clean
and well-maintained campervans. What a great experience! Of course, the
country was amazing, but there was no better way to see it than by RV.
And I don't think there is any better campervan operation than New
Zealand Frontiers. In addition to providing a quality campervan at a
fair price, Kenrick (the owner) took great pride in ensuring that all
of our possible needs were met; maps, recommendations . . . he thought
of it all. He even went so far as to deliver the van to our hostel and
to drop us off at the airport. We were more than pleased with our
experience with New Zealand Frontiers, and look forward to renting from
them again on our next trip.
Tyler and Chana, U.S.A, November 2007 (from independent website TripAdvisor.com)
Wow! NZ is a fantastic country. Originally we'd planned on backpacking and staying in hostels, instead, we chose to see NZ by campervan. Man, what a good decision. We not only got to travel at our own pace and direct our trip from day to day, but also we kept our travel budget under control. The Dept of Conservation (DOC) offers very well maintained RV sites and campgrounds and the iS